Risk Free Refunds for Gift Certificates

RISK-FREE REFUNDS FOR GIFT CERTIFICATES 2019

We understand that buying a Gift Certificate for a bike lesson may seem tricky. What if the recipient moves to another city? What if he twists his ankle and can’t take a lesson? What if, for any reason at all, they never get around to booking the lesson?

It is never Virtuous Bicycle’s intention to collect fees and not deliver lessons. So we’ve established this Risk Free Refunds policy for Gift Certificate purchases.

  • You can request a no-questions-asked refund at any time. Refunds will always be made to you, the purchaser.*
  • If the certificate has not been used after one year, we’ll make a final attempt to arrange a lesson with your recipient. If s/he indicates that taking a lesson is unlikely, then we’ll refund your payment to you and let the recipient know that the certificate has been deactivated. Of course, if they’re still interested then we’ll keep the certificate active and go forward with planning a lesson. That’s it! They use their Gift Certificate or you get a refund.

FINE PRINT
* For refunds on Gift Certificates, we will deduct a $25 service fee plus PayPal’s original transaction fees.

* All of our ordinary cancellation and refund policies also apply to Gift Certificates (No-shows for example) – for details please see Cancellations and Refunds

Ready to order? Submit a Gift Certificate ORDER FORM.

BACK to Gift Certificates